Reservationist

    0218722648
Cape Town  

WHERE ARE YOU GROWING TO?

How About: —TOKAI—, working as a — RESERVATIONIST— for the HOSPITALITY Industry.

— REQUIREMENTS:

 

Opera property management system experience an strong advantage

Handles Hotel Reservations, Golf bookings, transfers and Restaurant reservations

Assist and book Restaurant, Spa and Golf combo bookings for non-Hotel guests

Ensures that confirmations of bookings are accurately sent out within a 24 hour turnaround time

Ensures pro-forma invoices are sent out on time to guests and agents

Assist with the maintenance and control of payment procedures for reservations

Ensure that payments are collected as per payment policies

Follow up on provisional bookings as per policies and contracts

Action daily reservations traces

Preparing and reconfirmation of the next day’s (and longer if over weekend or public holidays) arrivals packs

Weekly functions communication to Agents, Operators and direct guests (Mondays)

Ensures that profiles of arriving guests are updated on system

Source and communicate profile of guests staying at the hotel (VIP guests)

Daily filing of all written correspondence

Capture payments from the bank statement to bookings

Assistance with Agent, Operator and media requests

Communication to all departments

Assist with site inspections

 

Salary: R13 500 CTC

 

— SEND CV: desmaine@vinerecruitment.co.za

 

Kindly consider your application unsuccessful should you not receive feedback within the following 7 working days.

 

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