Tasting Room Manager - 7580

Tuesday, 21 May, 2019
Mandy     021 903 6113
Stellenbosch  

Tasting Room Manager Vacancy

 We are looking for an experienced Tasting Room Manager to run our Tasting Room at Saxenburg Estates.

Job Overview:  The position of Tasting Room Manager within the Saxenburg Wine Experience ensures that service levels and guest relations within this element of the business are run at an optimal level on a day to day basis to the Saxenburg Service Standards.

 

Day to Day responsibilities:

-          Opening and closing of the tasting room from Mondays to Fridays.  Opening hours are 10am to 6pm Mondays to Thursdays and 10am to 8pm on Fridays.

-          Creating the look and feel of the tasting room which includes flower arrangements, bottle stock display, etc.

-          Ensuring enough casuals are employed for public holidays and weekends.  Full management of the casuals, including full training.

-          Excellent customer service and guest relations.

-          Conducting safari tastings upon bookings.

-          Maintain great customer relations with tour guides.

-          Purchasing of consumable and stock for the tasting room.

-          Handling the distribution of tasting room orders.

-          Stock management.  This entails stock take on a daily basis as well as a full stock report to ensure that the actual stock on hand balances with the POS system.

-          Email management:  View emails on a daily basis and attend to any queries relating to the tasting room.

-          Daily cash up. 

-          Full management of the wine club.  Further increase and build the wine club members and sales

-          Be innovative with promotions and deals to run during holidays.

-          Generate sales and grow and Tasting Room business.  Come up with ideas to bring feet through the door.

-          Various other admin duties when necessary.

 

Experience required:

-          Microsoft Office knowledge.

-          Sage and Humble Till would be an advantage.

-          Tasting Room Management experience is essential, about 2 to 3 years.

-          Must be well organized, very friendly.  Able to work under pressure.  Must have integrity and loyalty.


Please submit your CV with your salary expectation to bookkeeping@saxenburg.co.za