Hospitality Manager

Wednesday, 29 May, 2019
Danielle du Plessis     0218844410
Stellenbosch  

Warwick Estate, a high-end South African winery in the Stellenbosch region of South Africa seeks to employ an experienced Hospitality Manager to ensure efficiency of the daily hospitality operations and to drive the ongoing development of Warwick’s visitor experience.  

 

Purpose of the role

  • Ensure the delivery of an outstanding visitor experience along all points of contact.
  • Innovate around Warwick’s destination offerings, in alignment with the company’s overall goals.
  • Create and roll out an annual activity- and communication program.
  • Develop and maintain the look and feel of the destination.
  • Explore and pursue opportunities for new business development.
  • Provide direction and input into in the development of Warwick’s culinary offering.
  • Recruit and train staff to ensure our guests experience professional interaction, correctly pitched communication and excellent service.
  • Implement and maintain operational systems and procedures to ensure financial control, accurate cost accounting and reporting, etc.

 

Requirements

  • At least 5 years’ experience in a similar role.
  • Marketing & brand management experience.
  • Event management experience.
  • Excellent wine knowledge (WSET 3 or equivalent).
  • Above average capabilities in software packages relevant to a hospitality environment: POS, Accounting packages, Excel, Outlook, etc.

 

Salary Expectation: Market Related

 

Please send your job profile to hr@warwickwine.com before 21st of June 2019.

 

(Should you not be contacted within 3 weeks of submitting your application, please consider it as unsuccessful)