Guest Relations - 5* Game Rerserve, Greater Addo Region - Eastern Cape

Wednesday, 4 September, 2019
Eastern Cape  


Primary purpose of the job:

  • To provide support in the daily operations of the lodge in conjunction with the Assistant / or Lodge Manager


 Appointment Requirements


  • Formal Hotel Management Diploma / Certificate
  • Minimum 2 years working experience as a butler / hostess / guest relations in a 4*/5* establishment
  • Excellent communication skills in English
  • Excellent guest relations skills with a strong focus on satisfying guests needs
  • Must comfortable in dealing with very distinguished clientele
  • Must have an eye for detail / attention to detail
  • Must have good knowledge of F&B service, Front Office and Housekeeping




  • Doing housekeeping checks according to set standards
  • Supervising service in the restaurant before and during meal times and supporting the service staff
  • Ensuring Meal standards are adhered to before meals leave the kitchen
  • Checking guests in and out, and taking care of guests requests and needs during their stay
  • Act on guest’s requests for additional services and supplies
  • Liaise with senior lodge management to report abnormalities, variances and new ideas for improvements
  • Assist with Stock Counts and Weekly and Monthly Reports



Hospitality hours apply – 11 days on  / 3 days off


 Competitive market-related salary on offer, including accommodation (excluding meals)


Please note: Due to the nature of the accommodation on offer, this position will be single for a single person without any dependants


To apply for this position, please email CV’s to stating your current gross ctc monthly salary + notice period