Receptionist / Switchboard Operator - Wine Estate

Thursday, 30 October, 2025
Tracy     0836846967
Stellenbosch  

We are seeking a professional, well-spoken Receptionist / Switchboard Operator to be the welcoming face of our estate. The role involves greeting guests, handling calls, and providing general information about our facilities and experiences.

Responsibilities:

  • Warmly welcome and assist guests on arrival.

  • Handle all incoming calls and route them appropriately.

  • Manage bookings and communicate with security and departments.

  • Assist with guest queries and ensure excellent service delivery.

  • Maintain accurate records and ensure communication flows smoothly.

Requirements:

  • Matric essential; hospitality certificate advantageous.

  • 1–2 years’ experience in reception or switchboard operations.

  • Strong communication and telephone etiquette.

  • Computer literate (Word, Excel, Outlook).

  • Presentable, reliable, and customer-focused.

  • Willing to work shifts, weekends, and public holidays.

Salary market related


If you have exceptional interpersonal skills and thrive in a hospitality environment, please send your CV to apply Khula.1@mweb.co.za