As the part-time sales associate, you will conduct sales within the store and ensure exceptional customer satisfaction. Your work will reflect our customer-centric approach and commitment to ethical practices.
Responsibilities:
Welcome clients and introduce the brand's history, ethos and collections.
Execute sales according to financial procedures.
Ensure that each client receives excellent customer service.
See to aftersales clients from point of receiving the repair to final handover to the client.
Complete and submit End of Day reports.
Assist with maintaining the orderly and presentable appearance of our boutique.
Ability to self-manage and enjoy working alone.
Assist with stock management and store operations to ensure optimal efficiency (cycle counts, stock counts, IBTs).
Labelling of new stock upon arrival and checking whether all store stock are always accurately labelled.
Always maintain a level of personal presentation in line with the company's Grooming and Appearance Guideline.
Maintain product knowledge on all products.
Adherence to all company procedures, processes and policies.
Attend in-store and off-site brand events Be the go-to Brand Ambassador
Your profile:
Retail experience
Customer-centric with a positive attitude, in line with our commitment to exceptional customer satisfaction
Positive disposition
Attention to detail
Willingness to work flexible hours
MS Office
Excel
This is a fixed term part-time (27 hours or less) retail contract (including Saturdays, Public Holidays and another weekday) with an option to convert to a permanent part-time position.
The store operates Mon - Sat as well as public holidays and is open 09:30 – 17:00.
Company Overview:
At Okapi, we're more than just a luxury brand.
We are quintessentially South African and have a commitment to sustainable craftsmanship and dedication to social and environmental responsibility.
Our handcrafted products reflect our passion for artistry and quality.
We take pride in collaborating with local artisans and fostering client loyalty through our unique and ethically sourced luxury offering.
At Okapi, we're committed to fostering a diverse and inclusive work environment.
We encourage applications from candidates of all backgrounds and experiences.
We look forward to having you join our team in making a difference in the world of luxury fashion.
This role is for a store on a picturesque wine farm.
How to Apply:
Are you passionate about luxury craftsmanship, sustainability, and creating memorable brand experiences?
Do you enjoy working in a beautiful, calm and picturesque environment?
If you are a self-starter with an appreciation for beauty, we invite you to apply for this role.
Send your resume and a cover letter detailing your relevant experience and explaining why you're a perfect fit to christine@okapi.com
2 days per week: Saturdays with one off Saturday a month and another day during the week, days during the week will not necessarily be the same days every week but a schedule will be worked out in advance. From time to time more days may be required to be worked during the week/month or days may be staggered.