Tasting Room and Operations Assistant

Strandveld Vineyards has an exciting opportunity for an individual to join our Team as Tasting Room and Operations Assistant.

The ideal candidate will have work experience in a similar position within the industry, be proficient in English, be presentable, target-driven, and computer literate, and reside near Elim/Bredasdorp with reliable transport.

Job Description:

• Conduct Wine tastings
• Wine sales
• Ensure that the tasting room is neat and clean, with oversight of the general cleaner
• Petty cash, daily point of sale cash up and biweekly recon
• General office admin
• Assist with hosting tasting clubs/groups, including all catering arrangements
• Ensure the tasting room and fridge stock levels are checked and replenished daily
• Stock control of tasting room stock and biweekly recon
• Prepping platters for guests at the tasting room
• Stock control of platter ingredients and purchases
• Capture daily wine orders on pastel and liaise with the logistics department for delivery to different warehouses.
• Perform all duties relating to accommodation at Strandveld Vineyard Cottages, including bookings, confirmations, cancellations, payments, cleaning, inspection before arrival, etc.

Skills:

• Excellent communication: Ability to effectively interact with customers, colleagues, and suppliers
• Customer service orientation: A strong focus on customer satisfaction and building relationships
• Sales skills: Persuasive and confident in promoting wine products
• Teamwork: Ability to collaborate with colleagues to ensure smooth operations
• Time management: Efficiently handling multiple tasks and priorities
• Organization: Maintaining an organized workspace and inventory
• Detail-oriented: Accuracy in handling sales transactions and record-keeping
• Problem-solving: Ability to address customer concerns and resolve issues promptly
• Basic wine knowledge: Understanding of different wine varieties, tasting notes, and food pairings
• Sales software proficiency: Familiarity with POS systems and Pastel software
• Inventory management: Knowledge of inventory control processes
• Event planning: Ability to assist with wine-tasting events and promotions
• Language skills: Fluency in multiple languages can be advantageous in tourist-heavy areas

CV applications can be send to info@strandveld.co.za