Tuesday, 5 November, 2024
anonymous
Paarl 
Are you passionate about delivering outstanding customer experiences and have a love for wine and hospitality? We are looking for a Front of House Supervisor to oversee our restaurant and tasting operations. This role is integral to ensuring our guests receive exceptional service in a world-class setting.
Key Responsibilities
- Deliver an exceptional guest experience by upholding and performing duties according to agreed Standard Operating Procedures (SOPs).
- Maintain high standards in product quality, restaurant cleanliness, and security.
- Ensure fast, friendly, and accurate service through effective delegation and task follow-up.
- Welcome and engage each guest with warmth and professionalism.
- Supervise cash handling procedures, including till balancing and cash-up according to SOPs.
- Assist with server and barista duties as required, supporting the Hospitality Manager with inventory and ordering.
- Assist in event setup, execution, and breakdown.
- Lead engaging wine tastings and share Nederburg’s rich heritage.
- Maintain and foster positive relationships with guests, team members, and partners.
- Adhere to all organisational policies, identifying areas for continuous improvement.
Requirements
- Matric is a must
- Flexible availability, with the ability to work both AM and PM shifts.
- A valid driver’s license and access to a reliable vehicle.
- Strong interpersonal skills, team orientation, and a proactive approach to guest service.
This position is on a contract basis with a starting date as soon as possible (November 2024)
Please submit your CV to info@discovercapewinelands.co.za by 12 November 2024.