Tuesday, 5 November, 2024
anonymous
Stellenbosch 
Warwick Wine Estate is seeking for a Seasonal Runner to become part of our dynamic Hospitality team for a fixed-term period.
The successful candidate will be responsible for ensuring quick and efficient service by supporting the Wine Hosts/Waiters within the Hospitality department.
Position Purpose:
The Seasonal Runner will play a crucial role in supporting the smooth operations of the Tasting Room and Restaurant by ensuring efficient service delivery. This role is key to maintaining a seamless guest experience by providing essential support to the service team and ensuring that all areas are well-maintained and fully stocked. The successful candidate will contribute to the overall success of the Hospitality team by upholding the highest standards of service and contributing to a positive team environment.
Requirements:
- Grade 10 or equivalent.
- Previous experience in a hospitality or service environment is advantageous.
- Flexibility to work various hours, including weekends and public holidays.
- Physical stamina to handle the demands of a fast-paced environment.
- Ability to work effectively as part of a team.
- Reliable with a strong work ethic.
Skills:
- Strong organizational and multi-tasking abilities.
- Attention to detail in maintaining cleanliness and presentation standards.
- Ability to communicate effectively with team members and guests.
- Positive and proactive attitude.
- Ability to remain calm and efficient under pressure.
Responsibilities:
- Assist with setup, service and end-of-day duties:
- Prepare the Tasting Room, Restaurant and Picnic areas for daily operations, including setting up tables, arranging seating areas, and ensuring all areas are clean and presentable.
- Assist with cleanup of service areas.
- Support the Service Team during service:
- Deliver food, wine, and other items to guests promptly and accurately, ensuring timely service.
- Clear tables and reset them for new guests, maintaining a tidy and organized environment.
- Refill water, wine, bread, and other table necessities as needed.
- Stocking and Replenishment:
- Ensure that service stations are well-stocked with the necessary supplies, including wine, glassware, utensils, and napkins.
- Monitor inventory levels and communicate any shortages to the relevant team member.
- Maintain Cleanliness and Organization:
- Keep all areas clean and organized throughout the shift.
- Ensure that any spills or messes are promptly addressed to maintain a safe and welcoming environment.
- Coordinate with the Kitchen and Service Teams:
- Work closely with the kitchen team to ensure that orders are delivered accurately and efficiently.
- Communicate any special requests or needs from guests to the appropriate team members.
- Promote a positive Guest Experience:
- Engage with guests in a friendly and professional manner, answering any questions or directing them to the appropriate team members.
- Support the overall sales efforts by ensuring that the service process is smooth and guests are well taken care of.
How to apply:
If you are passionate about delivering exceptional guest experiences and are eager to join a team that exemplifies excellence, ambition, boldness and respect, we encourage you to apply.
Please submit your CV that highlights your relevant experience and skills to hr@warwickwine.com. We look forward to hearing from you!
Closing date for applications: 18 November 2024
If you have not been contacted within 2 weeks of your application, please consider your application to be unsuccessful.