Duty Manager: Luxury Hospitality & Wellness Retreat (Franschhoek)

We are looking for a passionate individual with positive energy, significant practical experience and knowledge within the hospitality industry to join our client’s luxury hospitality and wellness retreat as an all-round Duty Manager.

You would be part of a small team that would be providing service and hospitality at the highest and most personalized level of the guest’s experience. Your style is personal, intuitive, attentive, your eye for detail needs to be impeccable. You need to be able to intuitively read the room, the general atmosphere, our guests and their needs. Your energy and communication style is warm, sincere and open.

You would be responsible for the guests’ Journey (experience) on this distinguished property. Guiding the guests on their personalized Journeys (schedule). Guidance during the stay, including doing set ups of various Group Activities. Ensuring guests are at the correct areas for their activities. Assisting with any guest requests, including booking transfers if required. Ensuring a smooth check out, and taking payment for any extras. You will also manage House and Guest areas including  a niche Farm Shop, book and schedule inclusive treatments at the The Spa / Wellness / and Bath House. Excellent interdepartmental communication is key to ensure a seamless guest experience and stay.

Knowledge and love of all things wellness would be a big plus!

Apply: Email your CV and supporting documents to Zelda at info@pmrecruitment.co.za  

APPLY LINK WITH FULL DETAILS: https://pmrecruitment.co.za/jobs/duty-manager-luxury-hospitality-wellness-retreat-franschhoek-operations-junior-hotel-manager-level/   

PICK ME RECRUITMENT · 082 399 6381

www.pmrecruitment.co.za