Wine Tasting Assistant (Fixed Term) - DeMorgenzon

DeMorgenzon is a prestigious winery dedicated to producing exceptional wines that reflect the unique terroir of our region. Located in Stellenbosch, our vineyard is renowned for its premium wines and commitment to providing guests with unforgettable tasting experiences.

Position Overview:
We are seeking a passionate and service-oriented individual to join our team as a Tasting Room Assistant. This position offers an exciting opportunity to work with a World Class brand. The ideal candidate is a brand ambassador and must represent DeMorgenzon with enthusiasm and passion.

Key Responsibilities:
1. Customer Service: Greet guests warmly and assist with seating arrangements, pouring wines, and answering basic questions about our wines and winery.
2. Assist Tasting Room Manager: Support the Tasting Room Manager in day-to-day operations, including setting up tasting stations, restocking inventory, and maintaining cleanliness throughout the tasting room.
3. Wine Education: Learn about our wines, vineyard practices, and winemaking processes to provide basic information and recommendations to guests.
4. Sales Support: Assist with processing transactions, handling credit card payments accurately, and promoting wine and merchandise sales.
5. Event Support: Assist with the setup, service, and breakdown of on-site events, including tastings, wine releases, and private functions.
6. Facility Maintenance: Help maintain the cleanliness and organization of the tasting room space, kitchen, and bathrooms to ensure a pleasant environment for guests.
7. Adherence to Policies: Follow all company policies and procedures, including responsible beverage service guidelines and health and safety regulations.

Job Criteria:
- Minimum two years of wine tasting room experience.
- Minimum Level1 WSET
- Enthusiasm for wine and hospitality with a desire to learn and grow in the industry.
- Excellent customer service and communication skills, with a friendly and approachable demeanor.
- Ability to work independently and collaborate with team members.
- Basic math skills and attention to detail for handling transactions and inventory.
- Flexibility to work weekends, holidays, and evenings as needed.
- OWN, Reliable transportation to and from the wine farm for scheduled shifts. 

Should you meet the above criteria, we'd love to hear from you. Please submit your CV with contactable references to tamzin@demorgenzon.com