Employment Type: Full-Time
Experience Level: Senior Management
R40 000 - R50000
Are you a passionate and experienced Spa Manager with a deep love for wellness, luxury hospitality, and holistic healing? Do you thrive in curating bespoke wellness experiences while leading a high-performing team in a 5-star spa environment? If so, we have the perfect opportunity for you!
About the Role
We are seeking a Bespoke Spa Manager to lead and elevate our spa to world-class standards. The ideal candidate is an industry expert with extensive experience in luxury spa management, guest experience, financial planning, and holistic wellness practices. They will be responsible for overseeing operations, developing signature treatments, managing spa projects, and fostering an environment of excellence and healing.
Key Responsibilities:
Spa Management & Operations – Oversee the daily operations of a luxury spa, ensuring seamless service and an exceptional guest experience.
Financial Planning & Budgeting – Develop and manage financial forecasts, ensuring profitability while maintaining the highest standards.
Pre-Opening & Project Management – Lead the setup of new spa locations, renovations, and design layouts to create a sophisticated wellness space.
Brand Partnerships & Procurement – Source and curate luxury spa products, fragrances, and wellness brands to enhance the spa experience.
Team Leadership & Training – Build and mentor a highly skilled team, fostering professional development and maintaining 5-star service.
Spa Menu & Treatment Development – Design bespoke spa packages and wellness programs that align with holistic healing principles.
Guest Experience & Satisfaction – Ensure a world-class client journey by implementing quality assurance standards and personalized wellness experiences.
What We’re Looking For:
Proven experience in managing luxury spas in high-end hospitality settings
Expertise in holistic wellness therapies (Reiki, energy healing, trigger point therapy, etc.)
Strong leadership and coaching skills to inspire and develop spa teams
Financial acumen with the ability to manage budgets, forecasts, and spa revenue
Creative and strategic thinker who can innovate and elevate the spa experience
Passion for wellness, healing, and delivering transformative guest experiences
Requirements
- Qualifications: CIDESCO, ITEC, or SAAHSP diploma/degree in aesthetics or somatology.
- Experience: Minimum 5 years as a Spa Manager in a luxury hospitality setting.
- Skills: Strong leadership, organizational, and people management skills.
- Knowledge: Expertise in spa treatments, staff training, revenue management, and marketing.
- Tech Proficiency: Competent in Microsoft Office, Shedul, and preferably Easipos.
- Personal Attributes: Empathetic, detail-oriented, and able to work under pressure.
Work in a luxury wellness environment that prioritizes healing and holistic well-being
Opportunity to innovate and shape the future of spa and wellness experiences
Join a prestigious brand that values excellence and authenticity in guest care
Collaborate with leading experts in the spa and hospitality industry
Email cv with recent photo attached to khula3@mweb.co.za