We are looking for a young, energetic new member to join our dynamic front of house staff at Pure Guest House in Hout Bay (www.lynx-collection.com)
We require someone to assist our Guest House team with the required reservations management & guest relations.
Inherent Requirements:
- Degree or equivalent in Hospitality Management
- Worked at least one year in a similar Guest Houe
- Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous
- Background in Front Office and Reservations
- Background in Restaurant would be advantageous
- Breakfast serving and cooking experience
- Covid-19 vaccination mandatory
- Valid Drivers License
- Fluent in English
Experience and skills:
- The ability to remain calm and professional when under pressure
- Strong interpersonal skills
- Excellent verbal and written skills
- Must be professional and a team player
- Sustainable quality and attention to detail
Main Responsibilities:
- Reservations
- Restaurant Supervision
- Serving breakfast
- Cooking breakfast
- Guests check-in and check-out
- Guest feedback reporting (TripAdvisor, E-mails, etc.)
- Concierge services (Booking of restaurants, transport, etc.)
- Follow and enforce all Health and Safety processes and procedures whilst maintaining the privacy of all guests
We are looking forward to receiving your application to annabel@lynx-collection.com