We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations – preferable with restaurant and tasting room experience.
Responsibilities
- Hire qualified personnel according to standards
- Organize and coordinate operations to ensure maximum efficiency
- Supervise and evaluate staff
- Ensure supplies and equipment are adequate in quantity and quality
- Handle customer complaints when necessary
- Assist in pricing products or services
- Assume responsibility of budgeting and monitoring expenses
- Enforce adherence to regulations and quality standards
- Ensure all records are kept properly and consistently
- Review and prepare reports for senior management
Requirements and skills
- Proven experience as hospitality manager
- Hands-on experience in customer service or sales
- Solid understanding of hospitality procedures and best practices
- Proficient in MS Office and relevant software (e.g. Point of Sale Systems)
- Excellent organizational and leadership skills
- Outstanding communication (verbal and written) and interpersonal skills
- Problem-solving aptitude
- BSc/BA in hospitality management
Closing date 30 April 2025
Please note that only short listed candidates will be contacted
Forward your CV to magdene@hmvineyards.com