Friday, 11 April, 2025
Heritage Management Group
Paarl
Our client is on a prestigious Estate outside of Paarl. Butler responsibilities include greeting and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards.
Ultimately, you will help us provide the best possible experience for our guests during their stay.
Junior Butler - Reference: HA015
Key Duties and Responsibilities:
- Providing personalised service to guests
- Having a deep knowledge of all hotel amenities for guests
- Working with all departments (housekeeping, food services, etc.) to meet guests’ needs
- Meet guests when they arrive and get them settled in their rooms
- Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for guests
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- Run errands for guests when necessary
- Ensure guests’ rooms are clean and tidy up when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Remain well-groomed at all times
- Keep up-to-date on all hotel policies on safety and hygiene
- Perform all duties with discretion, professionalism and a pleasant demeanour
Requirements and skills
- Strong multi-tasking skills
- Excellent organizational skills
- Ability to adapt to a fluid environment
- Commitment to a high level of customer service
- Strict attention to detail
- Ability to handle sensitive matters with efficiency and discretion
- Knowledge of food and wine pairings is a plus
Summary:
- Must reside in or around Paarl or have own transportation.
- Must be able to work shifts, including public holidays and weekends.
- Managerial skills will be a bonus.
Must be:
- Energetic
- Loyal and hard-working
- Punctual
Remuneration will be market-related.
The application deadline is 30 April 2025. Please email your CV, a recent photograph of yourself, and a cover letter to CV@HeritageMG.co.za with the reference HA015 in the subject line. If you do not hear back from us within two weeks, your application has been unsuccessful.