Responsibilities:
- Assisting with inquiries and information
- Helping with booking tours, accommodations, and transportation
- Organizing and maintaining filing record systems for important travel-related documents
- Handling phone calls, emails, and correspondence
- Updating databases with tourist information, customer feedback, and reservations
- Social Media and Marketing Support
- Helping with the logistics and administration of travel exhibitions or tourism-related events
- Assisting with the preparation of travel documents and itineraries for employees
- Financial Administration
Skills & Qualifications
- Matric and/or relevant qualification in tourism
- Strong Organizational Skills
- Customer Service Focus
- Attention to Detail
- Familiarity with Travel Industry
- Multi-tasking
N.B. This is a hybrid role. Secure and reliable internet online access preferable.