We are searching for a Wine Tasting Ambassador.
The Tasting Room Ambassador is responsible for efficiently ad efficiently promoting the sale of wine products through customer service and providing consumers with the meaningful wine tasting and experience. All efforts are focused on attaining monthly sales goals while providing gracious hospitality to consumers and trade.
The Tasting Room Ambassador will report directly to the Tasting Room Manager.
The Employee's responsibilities shall include, among other things, the following:
Wine tasting and tours
- delivering a remarkable guest experience and create brand ambassador through exceptional hospitality and tasting room programming,
- ensuring guests have a world-class tasting experience,
- assisting/hosting private functions tasting and VIP tastings with clients, and
- staff training and overseeing of tastings.
Customers
- guest liaison, answering direct enquires on emails, phone calls,
- developing and hosting tours on the estate.
Operational
- responsible for daily operations and following company policies,
- implementing health and safety protocols
- opening and closing the tasting room
- cash and credit card reconciliation
- daily cash ups
- daily stock take and stock order
- positively work with other departments such as marketing, production etc and,
- weekends/holidays work required as well flexibility in the evenings
Position Requirements
- Ability to provide top notch customer service in a fast-paced environment.
- A positive attitude and ability to work under pressure with all venue staff.
- Does high-quality work will unsupervised.
- Able to work in a standing position for long period of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant type environment.
Please apply online HERE.