Warwick Wine Estate is one of the most authentic destinations in the Cape Winelands: a place where friends and family come together to enjoy wine, food, and real connections – 365 days a year.
We are seeking a strong leader with the rare ability to combine big-picture thinking with efficient hands-on operational management. If you have the experience, skills, and ambition to take full responsibility for embedding operational excellence, guest delight, and profitability across every touchpoint, then we would like to hear from you!
Requirements:
- A track record of leadership with at least 5 years in senior hospitality, F&B, or guest experience management role within a high-volume environment.
- A proven history of managing, training, and leading both FOH and BOH teams.
- Strength in customer experience design, practical implementation and maintaining excellent service standards.
- Financial fluency: An ability to manage budgets, control costs, analyze and act on performance metrics.
- Operational proficiency across reservations, POS, stock control and reporting systems
Responsibilities:
- Full responsibility for the seamless execution of services, including all aspects of service delivery part of day-to-day operations.
- Management of a small but dynamic hospitality team ensuring a positive work environment with a firm handle on recruitment, skills development, motivation, and discipline within the team.
- Procurement of departmental operational and retail items, ensuring efficient administration and positive relations with all suppliers.
- Align hospitality initiatives with broader brand and commercial goals.
- Accountability for the Hospitality P&L and drive business success
How to apply:
Please send your CV and a short letter outlining your vision for hospitality at Warwick Wine Estate to hr@warwickwine.com.
Closing date for applications: 02 July 2025
If you have not been contacted within 2 weeks after the closing date, please consider your application to be unsuccessful.
We are dedicated to advancing Employment Equity by attracting and retaining skilled individuals to support our equity goals. We encourage applications from members of designated groups, including persons with disabilities. Preference will be given to candidates whose appointment will aid in achieving demographic representation when there are two or more equally suitable candidates.