Guest House Manager – Boutique Guest House, Klein Champagne Estate

Tuesday, 22 July, 2025
anonymous    
Franschhoek  

Are you passionate about hospitality and looking for a new challenge in the heart of the winelands?

Klein Champagne Estate in Franschhoek is expanding, and we’re looking for an experienced, hands-on Guest House Manager to help us open and run our newly renovated boutique guest house.

About the Role:

As Guest House Manager, you’ll be responsible for overseeing the day-to-day operations of the guest house, ensuring guests receive warm, attentive service and enjoy a memorable stay. This is a full-time position suited to someone who is proactive, well-organised, and takes pride in delivering exceptional hospitality.

Key Responsibilities:

  • Oversee check-in and check-out processes
  • Manage bookings, guest communication, and correspondence
  • Coordinate and supervise cleaning and maintenance staff
  • Ensure all rooms and common areas are kept in excellent condition
  • Assist with breakfast setup and guest requests (where applicable)
  • Manage stock and supplies for amenities
  • Report to owners and provide regular feedback on operations
  • Collaborate with our wine tasting room team when needed

Ideal Candidate:

  • Experience in hospitality, preferably in guest house or boutique hotel management
  • Strong interpersonal and communication skills
  • Hands-on, detail-oriented, and service-driven
  • Proficient in booking systems, emails, and basic admin
  • Lives in or near Franschhoek and has own transport
  • Willing to work flexible hours, including weekends and public holidays

What We Offer:

A beautiful work environment on a small working wine farm

The opportunity to shape and grow a new guest experience

Competitive salary based on experience

 

To apply, please send your CV and a short introduction to saskia@kleinchampagne.co.za 

Estimated start date 1 October 2025