Tasting Room Assistant / Waiter

Rupert and Rothschild Vignerons, an iconic brand in the global wine industry, based in the picturesque Franschhoek Valley is currently seeking to recruit a Tasting Room Assistant / Waiter to join our dynamic team. The successful candidate will report directly to the Hospitality Manager.

This role involves a combination of tasting room responsibilities and traditional waiter duties, including serving tables and providing excellent guest service.

Key areas of responsibility include, but are not limited to:
• Receiving of visitors and company guests;
• Daily tasting room wine sales, wine tasting and tours;
• Provide information regarding company products and general knowledge on the South African wine industry;
• Daily cash-up and wine stock counts in Tasting Centre;
• Assisting with special tastings and company functions and events, internal or external;
• Responsible for always keeping the tasting centre neat and tidy;
• Always be presentable as an ambassador of the brand;
• Assisting with restaurant-related duties, including:
 - Serving tables and supporting restaurant staff during busy periods;
 - Clearing, resetting, and presenting guest tables according to standard;
 - Conduct food and wine pairings when required;
 - Liaising with kitchen and restaurant staff to ensure smooth guest service;
 - Ensuring high standards of service in both the tasting and dining areas;
• Assisting with any ad-hoc duties as requested from Hospitality Manager. 

Skills and competencies:
• Strong attention to detail;
• Ability to work under pressure;
• Able to function within a team;
• Able to work in a fast pace environment;
• Following instructions.

Requirements:
• Grade 12;
• Relevant Wine qualification/certificate (WSET Level 1 or 2);
• 2 years previous experience in the wine and hospitality industry;
• Excellent customer service and communication skills, with a friendly and approachable demeanor.
• Excellent wine knowledge;
• Flexibility to work during the week, weekends, festive season, public holidays, and evenings as needed.
• Own transport to and from work.

Preference will be given to previously disadvantaged persons in accordance with the Employment Equity policy of the Company. If you meet the above requirements, please submit your application with references to the HR department at recruitment@rupert-rothschildvignerons.com

If you are not contacted within 2 weeks of your application, please consider your application unsuccessful.