Reservationist

Constantia Glen, a renowned wine estate in the heart of Cape Town’s Constantia Valley, is seeking a dynamic Reservationist to manage our booking operations. If you have a passion for hospitality, attention to detail, and strong organisational skills, we want to hear from you!

Key Responsibilities:

• Take full control of reservations: handle all e-mail and phone booking requests with professionalism and efficiency. This includes group and function bookings.
• Ensure seamless coordination of guest experiences from initial enquiry through to arrival.
• Maintain and update the reservation system, ensuring accurate records at all times.
• Provide friendly and prompt communication with guests, answering queries and providing all necessary information.
• Collaborate with the hospitality team to optimize guest experience.

Requirements:

• Prior experience with Dineplan reservation system (essential).
• Excellent written and verbal communication skills.
• Strong organisational abilities and attention to detail.
• At least 2-3 years of reservationist experience.
• Ability to work effectively both independently and as part of a team.
• Hands-on problem solving skills and calm under pressure.
• High attention to detail, presentable and well spoken.
• Reliable own transport and live in Cape Town.

Start Date: As soon as possible

How to Apply:

To apply, please submit your CV and a cover letter outlining your experience and why you’re the perfect fit for Constantia Glen to marketing@constantiaglen.com.