Stellenbosch – A prestigious wine estate in the Cape Winelands is looking to appoint a well-organised, service-oriented Marketing Assistant to provide support to its dynamic Marketing Team. This is an excellent opportunity for someone with a passion for hospitality who thrives in a refined, fast-paced environment and takes pride in contributing to exceptional guest experiences.
Purpose of the Role: This role supports the Marketing Department with day-to-day coordination of campaigns, events, digital content, and client engagement. It also includes front-facing duties within various outlets of the establishment.
Key Responsibilities Include but Are Not Limited To
Campaign & Marketing Support
- Coordinate elements of digital and print campaigns
- Assist with research and reporting on marketing performance
- Liaise with media, influencers, and suppliers
- Manage requests for design and promotional content
- Keep marketing databases and cloud folders up to date
E-Commerce & Wine Club Assistance
- Facilitate online orders, invoicing, and deliveries
- Ensure product listings are accurate and current
- Maintain customer records and assist with reporting
- Support Wine Club engagement and communication
Client-Facing Activities & Events
- Help prepare and host wine tastings and marketing events
- Provide warm, professional client service across all platforms
- Handle queries and build rapport with new and existing clients
- Assist with Gallery & Boutique Operations
- Oversee day-to-day activities and maintain neat storage areas
- Assist with product and visitor-related enquiries
Online Presence
- Maintain listings and respond to reviews on key platforms
- Assist with seasonal promotions and media collaboration
Criteria
- Matric; a relevant marketing qualification will be an advantage
- Prior experience in a similar support role, ideally within hospitality or wine
- Highly organised with strong time-management skills
- Energetic, proactive, and able to take initiative
- Excellent written and verbal communication skills
- Meticulous attention to detail and accuracy
- Able to manage multiple tasks and meet deadlines under pressure
- Confident working both independently and as part of a team
- Customer-focused with a friendly, professional demeanour
- Comfortable engaging with clients and building positive relationships
- Proficient in Excel; familiarity with digital marketing tools and content creation platforms is advantageous
- Interest in food, wine, and luxury hospitality is beneficial
- Valid driver’s license required
To Apply:
https://webapp.placementpartner.com/wi/vacancy/?id=helderbergpersonnel&VacRef=SW005736&preview=a52dd9e1e74db1e6e918803d7e500269
Christine Loopstra:
christine@helderebergpersonnel.co.za