The Front of House Reception position plays a pivotal role at the Stables Restaurant during the restaurants season (November to April) with regards to customer service specifically ensuring that all guests are enthusiastically welcomed to the restaurant, seated at their table and handed over to the waitron service
Overview of Responsibilities:
- Provide excellent customer service through excellent guest relations by:
- Warmly welcoming and seating guests
- Providing quick and quality customer service, consistently.
- Accurately capture and manage Dineplan bookings
- Support internal functions team with restaurant events and functions.
- Support waitrons and supervisors in day-to-day restaurant functions.
- Maintain the cleanliness of the restaurant.
- Act as a brand ambassador for the estate.
- Prevent customer complaints where possible and positively attend to all guest queries.
Experience:
- 2 - 3 years’ experience in like dining environment
- Matric / Gr 12
- English proficient
- Good communication skills
- Computer literate
Closing date: 25 August 2025
Please forward a detailed CV and covering letter in the strictest of confidence to the Human Resources Manager, Vergelegen Wines, Lourensford Road, Somerset West via email to hr@vergelegen.co.za.