Tasting Room Duty Lead Position Available

We’re adding an on-shift “right hand” position to our Tasting Room Manager for the busy season. As Tasting Room Duty Lead, you’ll be the captain of the day: guiding the team, keeping service humming, handling admin, and stepping in when the manager is off. This is a fixed term role, salary paid monthly, with more frequent shifts in peak season.

Rustenberg Wines – Stellenbosch

Driver’s licence and own transport required (NOT NEGOTIABLE).

Contract & Availability

• Fixed‑term: 12 months
• Part‑time, paid monthly
• Shifts: typically 3–6 per week in peak season (weekdays + some weekends/public holidays – will not be required to work Christmas Day or New Years Day as we are closed)
• On‑call backup required across peak periods (especially December)
• Start: September 2025

What you’ll do

• Lead on the floor: open/close, set the day’s plan, brief team, maintain service standards.
• Guest experience: host tastings, handle VIPs, resolve issues gracefully, jump in where needed.
• Team guidance: coach team in-the-moment; model pace, polish, and product knowledge.
• Admin & ops: cash‑ups, bookings, POS and stock take
• Comms & handover: concise end‑of‑day reporting; flag issues; keep the manager looped in.
• Stand‑in coverage: act as the responsible person when the Tasting Room Manager is off‑site.

What you bring

• Experience: 2+ years in a tasting room / cellar door / premium hospitality environment.
• People leadership signals: you’ve run a section, led briefings, trained newcomers, or captained multiple shifts.
• Wine confidence: WSET 3 or equivalent knowledge is a plus; love of wine is a must.
• Systems: comfortable with POS, bookings, cash‑up, email communication, Excel/Google Sheets; detail‑driven with procedures.
• Composure: calm under pressure, solution‑oriented, great judgement.
• Language: Fluent English; additional languages an advantage.
• Professionalism: well‑presented, punctual, reliable; legal drinking age.
• Availability: weekends/public holidays in season; flexible for on‑call.

Why this is a great step

• Work side‑by‑side with the Tasting Room Manager with structured coaching.
• Build real lead-on-shift experience without the full weight of a manager.
• Strong reference on successful completion of the 12‑month contract; clear pathway to future management roles.

Remuneration

• Monthly pay (part‑time contract).
• Remuneration will be market-related, based on the successful candidate’s experience and qualifications.
• Details discussed with shortlisted candidates. (No commission; standard public‑holiday/weekend expectations apply.)

Apply
Email your CV and supporting documents to rustenberg.recruitment@gmail.com 
Use subject line: Tasting Room Duty Lead – Your Name.

If you haven’t been contacted within two weeks, please assume your application was not successful.