Wednesday, 8 October, 2025
anonymous
Helderberg
Our client is a highly respected, 5-star boutique property known for delivering exceptional guest experiences. With a strong presence in the luxury hospitality market, they have built a reputation for excellence through unwavering attention to detail, personalized service, and consistently high standards. This is a unique opportunity to join a well-established team within a company that sets the benchmark in luxury hospitality as a Sommelier.
Job Description:
In this role, you will oversee the selection, presentation, and service of wines, ensuring an exceptional guest experience through expert recommendations, efficient stock management, and collaboration with the culinary team.
- Welcome guests and provide professional wine service and guidance
- Recommend and serve wines that complement menu dishes and guest preferences
- Maintain and update the wine list in collaboration with management
- Educate guests and team members on wine pairings, regions, and vintages
- Manage stock levels, ensuring correct storage and accurate inventory
- Process sales transactions efficiently using POS systems
- Keep wine areas clean, organized, and presented to high standards
- Stay informed on new wines, trends, and industry developments
- Work closely with chefs to create seasonal wine-pairing menus
- Deliver an exceptional dining experience through attentive, knowledgeable service
Experience Required:
- Fluent in English, with excellent communication and interpersonal skills
- Minimum two years’ experience in the same or similar position in a high-volume luxury environment
- Strong knowledge of wine and beverage products with a passion for quality service
- Experience supervising shifts or managing a busy service bar
- Proven ability to achieve sales goals and maintain high guest satisfaction
- Confident in handling point-of-sale systems and basic computer programs such as Word and Excel
- Well-organized and detail-focused with a professional approach
- Strong sense of teamwork and accountability within a service-driven environment