Hostess - Hermanus

We are currently seeking experienced Hostess to be based at our wine estate within the hospitality industry. The Hostess is responsible for maintaining a high-quality standard of Guest Relations in line with our Standard Operating Procedures (SOP’s).

As a leading wine estate we pride ourselves on service standards such as cleanliness, professionalism, etiquette and punctuality.

PLEASE NOTE OWN TRANSPORT TO AND FROM WORK IS REQUIRED.

Duties & Responsibilities but not limited to:

• Greets and welcomes arriving guests
• Escorts customers to their tables or the waiting area
• Takes reservations and assigns guests on the waiting list
• Answers phone calls and customer inquiries
• Assists restaurant staff when necessary
• Maintains clean and organized tables, chairs, and dining sets
• Provides menu and server information

Skills and Competencies

• Attention to detail,
• Ability to work with little supervision,
• High energy levels,
• Good personal appearance and hygiene,
• Soft skills (Smile, greeting of clients),
• Punctual,
• Reliable,
• Excellent work ethic,

Qualifications

• Experience as a Hostess essential
• Knowledge of Standard Operating Procedures within the hospitality industry is highly advantageous