Tasting Room & Administration Manager

De Morgenzon, a well-established and premium wine estate based in Stellenbosch, is looking for a competent and experienced Tasting Room & Administration Manager. The successful candidate will need to possess outstanding organizational & communication skills, meticulous planning and leadership skills and a passion for the upmarket hospitality sector.

Key Responsibilities will include:

Tasting Room Manager duties and responsibilities

• Provide a welcoming and memorable guest and visitor experience by leading the delivery of outstanding customer service.
• Recruit, train, and manage the tasting room staff, fostering a positive and knowledgeable team dedicated to delivering service excellence.
• Possess and impart an understanding of our wines, vineyard practices, and winemaking processes to guests and staff alike.
• Lead the sales efforts of the tasting room team in all respects.
• Conduct regular tastings and educational sessions to guests and staff alike.
• Maintain an accurate inventory of all materials and staff.
• Provide monthly sales analysis and reports.
• Ensure that the Tasting Room facilities are staffed during all opening hours, are maintained to our standards, and that health and safety and legal regulations are adhered to.
• Reconciling and posting daily cash-ups.
• Tasting Room vintage rollover stock management and replenishment. Inform DTC manager of vintage rollovers in order to update online store.
• Report Tasting Room maintenance requirements to the Maintenance Manager and follow up on outstanding items.
• Monitor cheese platter stock levels and replenish timeously.
• Compile the Tasting Room Business plan and Operational Budget – monitor monthly expenses and report on variances.
• Implementation of Marketing and DTC campaigns related to the tasting room and sales.

Administration duties and responsibilities

• Vehicle license renewal and fine payments.
• Monthly creditors’ pack – invoice loading and statement reconciliation.
• Prepare monthly spreadsheet of creditors submitted for payment.
• COD sales reconciliation and execution.
• Sample wine and promotional wine reconciliation.
• Point of contact for any IT related issues.
• Ordering monthly staff refreshments, stationery and cleaning supplies.
• Arrange bi-weekly management meetings, capture and distribute minutes.
• POD reconciliation.
• Monitor and maintain supplier’s database and attend to supplier queries.
• Process Goods Received Notes for packaging, labelling and bottle orders.
• Annual application for Mandatory grants on Foodbev Seta.
• Receive and distribute courier packages to relevant departments.
• Manage WCA, Dept of Labour, Agri Seta, Employment Equity submissions, and BBBEE audits.

Essential Qualifications, skills and experience:

• 3 to 5-year experience in hospitality or the wine industry, especially in premium environments
• Adept at using logistics software (knowledge of Pastel will be beneficial)
• A qualification in hospitality, tourism, or event coordination
• Wine knowledge — WSET certification is a bonus
• Strong sales, customer service, and communication skills
• Excellent admin, organizational, and multitasking ability
• Comfortable working independently and staying calm under pressure
• Flexible to work weekends, public holidays, and overtime when needed

Salary: Market Related

Start date:  Immediately / January / February 2026

Please send application to marius@demorgenzon.com  before 10 December 2025

(Should you not be contacted within 3 weeks of your application, please consider it unsuccessful)