Hotel Reservationist - Franschhoek

Friday, 27 February, 2026
anonymous    
Franschhoek  

L'Ermitage, Franschhoek's premier luxury hotel, seeks a highly organized and people-oriented Reservationist to join our team.

Responsibilities:

- Manage room reservations, cancellations, and modifications
- Respond to guest inquiries and requests
- Process payments and handle billing
- Maintain accurate room inventory and rates
- Provide exceptional customer service

Requirements:

- 1-2 years' experience in a similar role
- Excellent communication and organizational skills
- Proficiency in hotel management systems (e.g., Opera, Room Racoon)
- Fluent in English; additional languages a plus

What We Offer:

- Competitive salary and benefits
- Training and career development opportunities
- Dynamic and supportive team environment

Apply now and join our team! Send your CV and cover letter to jacquesmc@lermitage.co.za