Wednesday, 18 March, 2026
anonymous
Stellenbosch 
A prestigious 5-star, world-class wine estate in Stellenbosch is seeking a polished and service-driven Hostess & Reservations Coordinator to be the first point of contact for guests while managing reservations and ensuring a seamless front-of-house experience.
Key Responsibilities
- Welcome and host guests, ensuring a warm and professional first impression
- Manage reservations across phone, email, and booking platforms
- Coordinate table allocations and communicate VIP guests and special requests
- Maintain accurate reservation records and manage the DinePlan system
- Handle guest enquiries, confirmations, and administrative duties
- Liaise with kitchen, service teams, and external partners where required
Requirements
- 1–3 years’ experience in a luxury hospitality / front-of-house / reservations role
- Strong knowledge of reservation systems (DinePlan advantageous)
- Excellent communication and organisational skills
- Well-presented with a passion for exceptional guest service
- Ability to work under pressure in a high-end environment
- Own transport and flexibility to work evenings, weekends, and public holidays
? Competitive market-related salary
? Email CV to: leniseb@kubekanye.com
? Subject: HOSTESS & RESERVATIONS COORDINATOR