Our client is an established and growing wellness operator within the luxury hospitality sector is seeking a dynamic Spa & Wellness Manager to lead one of its premium locations in the Cape Winelands.
With a commitment to developing talent and promoting from within, the business offers structured career growth, ongoing training, and the opportunity to be part of a forward-thinking and expanding wellness portfolio.
The candidate will be responsible for the full operational management of a luxury spa, ensuring the delivery of a consistently high standard of service and guest experience.
Responsibilities:
The Spa & Wellness Manager will lead and develop the team, drive commercial performance across treatments and retail, and implement wellness initiatives aligned with current industry trends. This position requires a hands-on leader who is equally comfortable managing people, performance, and the guest journey.
- Oversee all day-to-day spa operations, ensuring smooth and efficient service delivery
- Maintain exceptional guest experience standards in line with luxury hospitality expectations
- Drive revenue through treatments, retail sales, and wellness offerings
- Lead, train, and motivate a high-performing spa team
- Manage staff schedules, performance, and ongoing development
- Ensure compliance with hygiene, health, and safety standards
- Monitor stock levels, ordering, and supplier relationships
- Track financial performance, budgets, and key performance indicators
- Implement operational procedures and continuously improve service standards
- Stay current with wellness trends and introduce relevant offerings
- Confident, detail-oriented, and guest-focused
- Impeccable personal presentation and professionalism
- Warm, engaging, and service-driven personality
- Strong understanding of luxury wellness environments and client expectations
- Proven leadership ability with experience managing teams and stakeholders
Qualifications & Experience.
- Minimum 2-year qualification in Spa, Beauty, or Wellness
- Minimum 7+ years’ experience within luxury spa or wellness environments
- At least 2–3 years in a management or supervisory role
- Strong commercial awareness with experience in revenue generation and retail performance
- Excellent communication skills in English (written and verbal)
- Own reliable vehicle
- Must reside within neighbouring areas
Please share all resumes with zhane@evolutionrec.co.za