Night Relief Receptionist

The successful candidate will work a combination of night and late shifts:

• 2 × Night Shifts per week: 21:00 – 06:00
• Remaining shifts: 13:00 – 21:00
• Weekend and public holiday work will be required according to the roster.

Key Responsibilities

• Provide professional and friendly service to all guests
• Manage check-ins and check-outs
• Handle reservations and guest enquiries
• Answer telephone calls and emails
• Process payments and maintain accurate records
• Complete night audit and end-of-day procedures
• Conduct regular property checks during night shifts
• Attend to guest requests and emergencies
• Ensure a smooth handover to the morning shift
• Follow all hotel procedures and standards

Requirements

• Previous hotel reception experience is essential
• Previous night audit/night shift experience will be an advantage
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong attention to detail and administrative skills
• Ability to work independently and responsibly
• Reliable and punctual
• Valid Driver’s Licence – NOT NEGOTIABLE
• Own reliable transport 
• Must be available to work weekends and public holidays as required

We are looking for someone who is dependable, responsible, professional and guest-focused, with the ability to work independently and remain calm under pressure, particularly during night shifts.

Due to the location of the property and the working hours, a valid driver’s licence and reliable own transport are essential requirements for this position. Applications from candidates who do not meet these requirements will not be considered.

Location: Kuilsriver
To apply: Please send your CV to hotelgm@zevenwacht.co.za 

Only shortlisted candidates will be contacted.