Do you love making people feel welcome? As our Guest Liaison, you will be the first and last person our guests meet, delivering a warm, personal welcome and seamless stay from the gate to the front door and beyond.
Blaauwklippen, established in 1682, is one of Stellenbosch’s oldest wine estates. The Manor House & Jonkershuis by Newmark is our boutique heritage hotel, where guests are hosted as if in a private home. Our service philosophy is simple: Calm, Confident, Warm, Precise.
Full-time · Day and night shifts · Stellenbosch, Western Cape
What you’ll do
• Welcome guests, arrange luggage, serve welcome drinks and show them to their rooms
• Handle check-ins, check-outs and reservations on Opera PMS
• Share local knowledge and promote the estate’s experiences
• Resolve guest requests and feedback professionally
• Work closely with housekeeping, food and beverage, maintenance and security
• On night shift: complete the night audit and revenue report, look after late arrivals, and set up the early coffee station
What you’ll bring
• Matric; a hospitality or tourism qualification is an advantage
• 2–3 years’ experience in front office or guest relations
• Opera PMS and MS Office skills
• Excellent grooming and interpersonal skills
• Willingness to work rotating day and night shifts, weekends and holidays
• Living near Stellenbosch, with reliable transport
What we offer
• A market-related salary [and benefits]
• Training and development within the Newmark Hotels group
• The chance to work on a historic Stellenbosch wine estate
How to apply
Send your CV and a short cover letter to francois@blaauwklippen.com with the job title in the subject line.
If you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.