Marais Family Wines, a well-established wine estate in the Rawsonville area, is seeking an experienced Tasting Room & Hospitality Manager to oversee the daily operations of the restaurant, tasting room, weddings, and functions. The successful candidate will ensure exceptional customer service, efficient operations and contribute to the success of the business.
The successful candidate will be responsible for: *Manage the day-to-day operations of the restaurant and tasting room *Deliver exceptional customer service and oversee front-of-house operations *Coordinate weddings, functions and special events from enquiry through to execution *Drive wine sales and ensure professional wine tasting experiences *Lead, train and manage the front-of-house team *Oversee stock control, supplier and customer orders, and cost management *Manage bookings, reporting and operational administration *Management of staff, including rostering *Work closely with the marketing team to promote the restaurant, tasting room and events *Ensure compliance with health, safety regulations *Handling of accommodation bookings via Nightsbridge *Assisting with the administration of WIETA compliance standards *All other tasks related to the role.
Essential qualifications, skills and experience:
- Relevant tertiary qualification;
- Approximately 2-3 years' proven management experience within hospitality, restaurants, wine estates or tourism;
- Experience managing weddings, functions and special events;
- Strong leadership, organisational and customer service skills;
- Experience with stock control, budgeting and financial administration;
- Excellent communication and problem-solving abilities;
- Wine knowledge and hospitality experience will be advantageous;
- Ability to work flexible hours, including weekends, evenings and public holidays.
Commencement date: As soon as possible.
Please apply online at www.m3online.co.za before 09:00 on 23 November 2026.
For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.
Please note that only shortlisted candidates are contacted. If no feedback is received within two weeks of the closing date, please assume that your application was unsuccessful.