Tasting Room and Hospitality Manager Vacancy

Wednesday, 8 May, 2019
Christiaan Coetzee     0218801683
Stellenbosch  

Hospitality Manager

We are currently seeking a motivated and service-orientated individual to take on the role as Tasting Room and Hospitality Manager. The ideal candidate will be a self-starter, able to build meaningful and sincere customer relations whilst creating an immersive experience for our guests.

The candidate will be responsible for ensuring a profitable and efficiently run establishment that will promote a positive brand image.

Roles and Responsibilities:

  • To positively represent the brand at all times
  • Manage the tasting room and kitchen staff to ensure a constant high-level of service and efficiency
  • Ensure that hygiene standards are met
  • Assist in training staff and monitoring progress
  • Manage stock/responsible for ordering of food and beverages
  • To manage and plan events that the Estate may host
  • Assist in budgeting, planning and forecasting
  • Have good business acumen to implement sound financial controls to optimize profitability
  • Assist the sales and marketing team in growing the brand
  • Monthly reporting of sales, profitability and customer demographics
  • Ensuring that the tasting room is well maintained/maintenance is done as required

Requirements

  • Previous experience in Hospitality Management would be advantageous, particularly in the wine industry.
  • Experience in managing and motivating a team of individuals to promote a high-level of service
  • Willing to work on weekends, public holidays and evenings as required by the Estate

Personal Attributes

  • Confident and approachable
  • Good communication skills, both written and verbal
  • Good interpersonal and leadership skills
  • Organized and detail-orientated
  • Self-motivated problem-solver
  • Wine knowledge advantageous

 

If you feel you meet the criteria, please mail an updated CV including a photo of yourself as well as contactable references.

If you do not hear from us within 14 days, kindly deem your application as unsuccessful.