Cavalli is seeking a Assistant Restaurant Manager on a 3 month contract

Thursday, 13 February, 2020
Amber Baron     0842245618

The Assistant Floor / Restaurant Manager is responsible for:

·         Coordinating the entire operation of the restaurant during scheduled shifts, cash-ups.

·         Advising customers on menu and wine choice.

·         Maintain ambiance by controlling lighting, background music, glassware, dinnerware, and utensil quality and placement; table flowers, monitoring food presentation and service.

·         Ensuring staff turnout/attire is to company standard.

·         Preparing reports at the end of the shift/week, including staff control, food control and sales.

·         Accomplish restaurant HR objectives by recruiting, training, and disciplining employees; communicating job expectations;, monitoring; enforcing policies, organising shifts.

·         Responding to customer complaints, guest relations. Monitoring tripadvisor and responding.

·         Maintaining high standards of quality control, hygiene, and health and safety

·         Checking stock levels and ordering supplies.

·         Ensuring property are always maintained to the highest standard, reporting any maintenance items immediately. Ice machines, wine fridges, Aircon etc are functioning.

·         To be totally familiar with the composition of all menu items and brand story.

·         To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.

·         To ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.

·         At all times to be aware of and practise good customer relations, assisting the guest in any way which does not adversely affect other customers.

·         To attend meetings and training courses as required

Cavalli Estate further expects you to demonstrate the following:

·         Be energetic in your approach to performing a service to Cavalli Estate and its clients;

·         Be attentive to detail and work methodically and accurately;

·         Possess excellent communication skills;

·         Present yourself professionally to fellow employees and clients;

·         Use your initiative;

·         Be able to work independently as well as part of a team;

·         Be able to work under pressure and meet any deadlines;

·         Interact respectfully with all employees and guests.