Tasting Room Assistant needed

Wednesday, 9 October, 2019

Avondale Wine Estate is looking for a Tasting Room Assistant to form part of the Tasting Room team. 
You will be required to work 4 days a week including weekends (Saturday & Sunday) and public holidays as scheduled according to a roster.

Job Description:

You need to provide first class hospitality service to all our guests.

This includes but is not limited to:

  • Make recommendations on wines.
  • Assist with logistics in terms of: Stock Take, the tidiness and cleanliness of the tasting room, cash-up and assisting guest by carrying wine to their vehicle/s.
  • Excellent attention to detail and ability to anticipate customer needs and respond     
  • Ability and willingness to up-sell and also effectively promote and sell wine and Wine Club memberships to guests.
  • Strong administration skills will be advantageous.
  • Be a strong team player but lead when needed.
  • Manage tasting and promotional stock.
  • Oversee opening and closing of Tasting room when needed.
  • Strong ability to present wines and be social - interacting in a positive and professional manner with clients and visitors.
  • Able to confidently conduct tastings, cellar and vineyard tours.
  • Compile visitor’s lists and records.
  • Assist with events when needed.
  • Organising Promoters (training, shifts).
  • Answering phones.
  • Assisting with courier

Minimum requirements:

  • Matric 
  • Candidates must be available to work on Saturdays, Sunday & public holidays as well as occasionally during the week where needed.
  • Fluent in English, both written and verbal, Afrikaans and any other language will be an advantageous.
  • Previous tasting room experience essential, but training will be provided.
  • Must be able to travel to wine shows when necessary & work flexi hours in season.
  • Passion for wine and customer service with a strong general wine knowledge
  • Own transport.
  • Excellent organizational skills and the ability to follow through on projects with minimal supervision.
  • Adhere to company culture and image.
    Completion of any of the following qualifications: Cape Wine Academy / WSET / equivalent courses advantageous.

    Please forward a CV and a recent photograph to: taste@avondalewine.co.za
    Only shortlisted candidates will be contacted.
    Closing date for applications: 30 October 2019