Receptionist / Front of House Manager

Thursday, 11 February, 2021
Anja Bekker     (021) 976-4610
Stellenbosch  

The De Toren Private Cellar team currently has a vacancy for a full-time Receptionist/ Front of House Manager.

The main responsibility of this role is to be the face of our prestigious brand and actively engage with clients. The daily administrative duties along with the management of clients’ requirements and their experience are vital in this role. You will be supported by the Client Relationship Manager, reporting to the Marketing Manager.

Requirement & Experience:

  • Basic understanding and passion for the wine industry
  • High school diploma or general education diploma or 3 months’ experience and/or training
  • Great communication skills (verbal & written) – proficient in both English & Afrikaans
  • Accuracy and attention to detail with the ability to multi-task
  • Outgoing, friendly and approachable personality
  • Understanding of and adherence of professionality and well-groomed at all times
  • Good computer skills – Microsoft Office proficiency (Word, Excel, Outlook) required & SAP experience will be advantageous
  • Own transport

Roles & Responsibilities:

Daily responsibilities will include and will not be limited to:

  • Screening incoming calls
  • Office administration
  • Assisting with online orders
  • Courier arrangements
  • Booking of tastings
  • Managing company diary
  • Daily cash up of sales
  • Stock control
  • Assisting clients with any requirements including wine sales
  • Hosting wine tastings on a regular basis

Remuneration:

Salary negotiable and to be discussed during the interview process.

 

To apply for this position, please submit your CV, inclusive of a photo of yourself, along with a cover letter to info@de-toren.com and make use of the subject line/ reference: Front of House Manager