Tasting Room Assistant needed

Saturday, 2 March, 2019
Jade Dreyer     0218639176

Avondale Wine Estate is looking for a Tasting Room Assistant to form part of the Tasting Room team. 
You will be required to work on weekends (Saturday & Sunday), public holidays and on a special occasions where needed.

Job Description:

You need to provide first class hospitality service to all our guests.

This includes but is not limited to:
- Make recommendations on wines
- Assist with logistics in terms of: Stock Take, the tidiness and cleanliness of the tasting room, cash-up and assisting guest by carrying wine to their vehicle/s.

- Excellent attention to detail and ability to anticipate customer needs and respond appropriately

- Ability and willingness to up-sell and also effectively promote and sell wine and Wine Club memberships to guests

- Strong administration skills will be advantageous

- Be a strong team player but lead when needed

- Manage tasting and promotional stock

- Oversee opening and closing of Tasting room when needed

- Strong ability to present wines and be social- interacting in a positive and professional manner with clients and visitors

- Able to confidently conduct tastings, cellar and vineyard tours.

- Compile visitor’s lists and records

- Assist with events when needed

- Organising Promoters (training, shifts)

- Answering phones

- Assisting with courier


Minimum requirements:
 - Matric 
 - Candidates must be available to work on Saturdays, Sunday & public holidays as well as occasionally during the week where needed.
 - Fluent in English, both written and verbal, Afrikaans and any other language will be an advantageous.
 - Previous tasting room experience essential, but training will be provided
 -Must be able to travel to wine shows when necessary & work flexi hours in season

- Passion for wine and customer service with a strong general wine knowledge

- Own transport

- Excellent organizational skills and the ability to follow through on projects with minimal supervision

- Adhere to company culture and image

Completion of any of the following qualifications: Cape Wine Academy / WSET / equivalent courses advantageous.

Please forward a CV and a recent photograph to: taste@avondalewine.co.za
Only shortlisted candidates will be contacted.
Closing date for applications: 6 March 2019