Meetings & Events Coordinator - Lanzerac Hotel & Spa - 7600

Friday, 5 April, 2019
anonymous    
Stellenbosch  

 

Position available at Lanzerac Hotel & Spa: Events & Meeting Coordinator

The M&E coordinator should be an ambassador for the brand and professional at all times. Friendly and efficient over the phone or on a site visit, with a high level of energy to keep the client interested. Organized and excellent admin skills.

Knowledge and Abilities:

Great communication skills- verbal and in writing.

  • Good knowledge of hotel management systems.
  • Needs to be able to work very focuses and react quickly and with creativity to enquiries.
  • Maintains a good energy level.
  • Excellent organizational and administrative skills
  • A cool head to deal with last minute requests and problems
  • A can-do attitude, because you may need to hire audio visual, lighting, a DJ, a band, stages, and marquees

 

Key Duties and Responsibilities:

  1. Marketing and selling conference and banqueting facilities.
  2. Ensuring all inquiries are recorded daily on the inquiry sheet for management to assist with conversion of quotes.
  3. Scheduling and conducting site inspections.
  4. Scheduling reservations: block bookings & venues.
  5. Communicating details and changes of your events clearly.
  6. Planning well so each event runs smoothly.
  7. Ensuring deposits, final pre-payments and balances due are paid on time.
  8. Assisting banqueting manager with on-site events where required.
  9. Completion of function delivery sheets in an accurate and timely fashion
  10. To comply with all statutory and company regulations relating to Health & Safety and hygiene.
  11. To ensure that the client’s queries and complaints are dealt with promptly and personally and serious situations reported to the Banqueting Manager/ Duty Manager.
  12. To attend weekly Operations and F&B meetings communicating all information to staff in your department.
  13. Willingness to work flexible hours when needed.

 

 

Please submit a short CV to doreen@lanzerac.co.za